Return Policy

At www.cyberacrylics.co.za, we strive to ensure your satisfaction with every purchase. If for any reason you are not completely happy with your order, we offer a hassle-free return process.

1. Eligibility for Returns

• Items must be returned within 7 days of purchase.
• The product must be unused, in its original form, and in a resalable condition.
• Proof of purchase is required.
• Certain items may be non-returnable.

2. Return Process

1. Contact our customer support team at info@cyberacrylics.co.za to initiate your return.
2. We will provide instructions on where and how to send your item.
3. Once we receive and inspect the item, we will notify you of the approval or rejection of your return

3. Refunds

• Approved returns will be refunded via the original payment method within 3 business days.
• Shipping fees are non-refundable unless the return is due to a defective or incorrect item.

4. Exchanges

• If you received a damaged or defective item, we will gladly exchange it for a replacement.
• Contact us within 7 days to arrange an exchange.

5. Return Shipping

• Customers are responsible for return shipping costs unless the item was faulty or incorrectly sent.
• We recommend using a trackable shipping service to ensure safe delivery.

6. Consumer Protection

Our policy is in accordance with the Consumer Protection Act of South Africa, ensuring fair and transparent return   processes.
For further assistance, reach out to our support team at info@cyberacrylics.co.za or through our website.